Privacy Policy

Effective Date: May 2024

1. Introduction

Welcome to HappySmithGifts. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website happysmithgifts.co.uk, use our services, or purchase our products.

2. Information Collection

2.1 Personal Information

When purchasing from the online store we may collect the personal information that you provide to us. This information may include your name, email address, phone number, shipping and billing address.

You may provide this information when you; create an account, place an order, subscribe to our newsletter, contact our customer service team or participate in surveys or promotions.

2.2 Non-Personal Information

We may also collect non-personal information automatically when you interact with our website, including, IP address, browser information, referring links or websites, time and date of your visit as well as cookies and similar tracking technologies.

This information is automatically collected by Squarespace via Google and other browser and operating systems. This information is not collected or sold to third parties.

3. Use of Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.

  • Communicating with you about your orders, inquiries, and other customer service issues.

  • Sending you newsletters, marketing emails, and promotional materials.

  • (If subscribed)

  • Improving our website, products, and services.

  • Analysing website usage to enhance user experience.

  • Complying with legal obligations and enforcing our terms and conditions.

4. Data Sharing and Disclosure

We may share your personal information if we are required to by law or in the instance of terms and conditions being violated.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure servers. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. User Rights

You have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request correction of inaccurate or incomplete information.

  • Deletion: The right to request deletion of your personal information.

  • Opt-Out: The right to opt-out of receiving marketing communications from us.

  • Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at hello@happysmithgifts.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. The date the Privacy Policy was last updated is indicated at the top of this document.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us via the following methods:

Email: hello@happysmithgifts.co.uk

Mail: HappySmith Gifts, 131 West End Road, HP11 2QF